Christmas Shipping: Due to the high volume of Christmas orders, our logistics operator delivers with an additional day's transit time.
Delivery (Monday to Friday):
Europe I*: Austria, Czech Republic, France, Ireland, Italy, Germany and Poland.
Europe II*: Belgium, Denmark, Finland, Hungary, Luxemburg, Netherlands, Romania, Sweden.
Europe III*: Andorra, Bulgaria, Croatia, Estonia, Greece, Latvia, Lithuania, Malta, Norway, Slovakia, Slovenia, Switzerland, United Kingdom.
Please note that delivery times are approximate and are calculated from the day on which the order has been processed by our team (usually the same day we receive it or the next working day).
The territorial scope of sales through the Shop is exclusively the European Union, excepting possible free zones therein, and so the delivery service will only be this area. The products purchased through the Shop shall be shipped to the delivery address indicated by the user once payment has been verified. The maximum delivery period shall be the thirty (30) days established by default in the Law.
The delivery agency will notify you by email if you are absent at the time of delivery. You can then pick up your package at an UPS Access Point. When the package has not been picked up or couldn't be delivered for reasons beyond Intermezzo control, Intermezzo will charge costs for reshipping the order.
Orders shipped to: Canary Islands, UK, Norway, Madeira, Switzerland, Ceuta, or Melilla may be subject to customs duties and/or taxes. Intermezzo has no control function and assumes no responsibility under any circumstances for these charges. Before placing an order, we recommend consulting customs authorities to obtain more detailed information in this regard.
The Intermezzo delivery service uses various different courier companies of recognised prestige. No orders will be shipped to Post-office boxes, hotels or other non-permanent addresses. Intermezzo emphasizes the customer's responsibility to enter a complete and correct delivery address.
The cost of shipment is not included in the product price. The user will be informed of the exact shipping cost when purchasing the product.
The products with special delivery conditions will have an extra shipping cost.
Intermezzo makes every effort to ensure the order is shipped from the warehouse complete. Nevertheless, we cannot guarantee permanent stock of all articles. Furthermore, as we cannot replenish our on-line stock out of office hours, there may be a slight variation in stock numbers appearing on the website and those actually available in the warehouse. In the event that an order is not complete, Intermezzo reserves the right, in some cases and at its discretion, to make two shipments.